Privacy Policy

You can smoothly get started using ChatDip by registering your phone number and staying connected to your friends, family, and businesses. You can download the ChatDip app from Google Play or the App Store. An active phone number is a must to use while registering an account for verification purposes. The only way you can activate your account is to confirm your phone number with a registration code. You will receive the code through SMS or phone call. You have to agree that you are solely responsible for activities that occur on your account whether you have authorized such activities or not. As a user, you need to agree to notify ChatDip immediately about the unauthorized use of your account to avoid disagreements.

You will see a verification screen after you register your phone number successfully on ChatDip. The 2FA is an optional feature that adds more security to your account on ChatDip. The user creates and confirms a unique PIN that is needed to access your account when enabling this feature. The Two-Step Verification PIN is different from the registration code. You will have the option to enter your email address while enabling two-step verification. In case you forget your PIN, ChatDip will email you a reset link, and help protect your account.

When you register for the ChatDip Site and Services through the web interface, mobile app, APIs, and administration tools, we collect personal information that identifies you like complete name, contact number, email address, and other information that you deliver as a user. We obtain this information to work, deliver, enhance, comprehend, customize, help, or sell our service, whenever the user installs, accesses, or uses our assistance. The information we accept relies on how users utilize our services. We require precise details to deliver our services and without this approach, we can’t provide our services to the users. For example, a user must provide a phone number to initiate an account and use our benefits. If you use our app’s optional features, we collect further details to deliver these features. We will inform you about such collection, as applicable. If you decide not to give the essential information to use a segment, you will be incapable of using the feature. For example, you can’t share your location with anyone in your contacts if you do not authorize us to contain your location information. You can manage approvals through your settings menu on iOS and Android devices.

Account Information: You must provide your mobile number and basic information to create a ChatDip account. You won’t be able to register for an account to utilize our services if you don’t give us this information. Additional details, such as a profile photo and “about” details, can be added to your account.

Your Messages: In the regular course of offering you our services, we do not keep your messages. Rather than being kept on our servers, your communications are usually saved on your device. Your communications are removed from our systems as soon as they are delivered. However, we may temporarily store messages under certain conditions like undelivered messages or media formatting. Messages are encrypted end-to-end to ensure privacy.

If permitted by applicable laws, you can upload your contacts to our servers to enhance your ChatDip experience. We anonymize this data to protect those who are not using our services. You may also create or join broadcast lists and groups which are tied to your account information.

You may provide us with additional information during support interactions or general communication, such as email addresses and copies of communications related to technical issues or feedback.

You might provide us with your status if you put it on your account.

Usage and Log Information: We gather specific details such as your IP, browser, OS, ISP, device model, app version, signal strength, and activity logs.

Location Information: With your consent, we use your device's location data for features that depend on location. You can manage permissions from your settings.

Cookies: We use cookies to provide, manage, and improve our services on the web and desktop platforms.

We receive information about you from other users, like your contact details or messages shared in groups. Users are responsible for having legal rights to share such information.

We use collected data to operate, maintain, and improve our services, develop new features, and provide support. We also use it for safety, fraud prevention, and compliance with the law.

We retain information only as long as necessary for legal, operational, and service-related needs. You can manage your data using app settings including account deletion, blocking contacts, and editing profile details.

We may access, preserve, and share information if we believe it’s necessary to comply with laws, investigate violations, detect fraud or protect rights and safety.

We may revise our Privacy Policy. We will notify users of significant changes and encourage regular review of our policies.

At ChatDip, we are committed to protecting your privacy and ensuring you have full control over your personal data.

Manual Account Deletion: You can delete your ChatDip account anytime by going to: Settings → Profile → Delete. Once deleted, all your messages, media files, and profile data will be permanently removed from our servers. This process is final and cannot be undone.

Account Disable: If you choose to disable your account, it will remain inactive but your data will be retained for 90 days. If you do not reactivate your account within this period, all your data will be permanently deleted from our servers after the 90-day window.